Terms of Service

Article 1 (Purpose)

These Terms aim to regulate the rights, obligations, and responsibilities between the Company and Members, and other necessary matters in relation to the use of the Autoke service (hereinafter referred to as 'Service') operated by the Company.

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows.

1. Service: Refers to all services provided through the Autoke platform operated by the Company, including AI-based marketing content generation, automatic publishing, analytics, and reporting features.
2. Member: Refers to individuals or corporations who have agreed to these Terms, entered into a usage contract with the Company, and use the Service.
3. ID: Refers to a combination of letters and numbers determined by the Member and approved by the Company for member identification and service use.
4. Password: Refers to a combination of letters or numbers set by the Member to verify that the Member matches the assigned ID and to protect confidentiality.
5. Content: Refers to all digital materials such as text, images, and videos created or posted by Members through the Service.
6. Credit: Refers to the in-service usage rights that Members use to access AI features within the Service.

Article 3 (Effectiveness and Changes to Terms)

1. These Terms shall be effective for all Members who wish to use the Service, and Members shall be deemed to have agreed to these Terms upon subscribing to the Service.
2. The Company may change these Terms within the scope of compliance with relevant laws, and the changed Terms shall take effect by announcing the effective date and the contents of changes through in-app notifications or email.
3. If Members do not agree to the changed Terms, they may stop using the Service and request membership withdrawal. If Members continue to use the Service after the effective date of the changed Terms, they shall be deemed to have agreed to the changed Terms.

Article 4 (Conclusion of Service Use Contract)

1. The Service use contract is concluded when a Member agrees to these Terms, fills in the member information according to the registration form set by the Company, applies for membership, and the Company accepts the application.
2. The Company may refuse or defer the acceptance of applications falling under any of the following.
   • Cases where the applicant has previously lost membership qualification under these Terms
   • Cases of using a non-real name or another person's name
   • Cases where false information is provided or content presented by the Company is not provided
   • Other cases where approval is impossible due to the Member's reasons attributable or violates the Company's policies

Article 5 (Provision and Change of Service)

1. The Company provides the following services to Members.
   • AI-based marketing content generation
   • Social media campaign management
   • Multi-platform content publishing
   • Analytics and reporting features
2. The Company may change the content and provision method of the Service, and changes shall be announced to Members in advance. However, in unavoidable circumstances such as urgent system inspections or technical issues, post-announcement may be made.

Article 6 (Obligations of Members)

1. Members shall not engage in any of the following acts when using the Service.
   • Stealing or fraudulently using the personal information of others
   • Interfering with the Company's operations or causing service disruptions
   • Using the Service for illegal or improper purposes
   • Infringing on the Company's intellectual property rights or the rights of third parties
   • Creating content that is defamatory, obscene, or violates third-party rights
   • Using the Service to distribute spam or malicious content
2. Members are responsible for managing their ID and password so as not to provide or expose them to third parties, and are also responsible for managing access tokens of linked SNS accounts. The Company is not responsible for damages caused by negligence in this regard.

Article 7 (Account Management Responsibility)

1. Members are responsible for safely managing their account information (ID, password) and may not transfer, lend, or share it with third parties.
2. Members are responsible for all activities that occur under their accounts.
3. Upon recognizing unauthorized use of the account, Members must immediately notify the Company.

Article 8 (Precautions When Processing Customer Information)

1. Members bear responsibility as personal information processors for customer personal information processed through the Service.
2. The Company does not provide a bulk download feature for customer information in the system, and Members shall not export customer information obtained through the Service to the outside without authorization.
3. Members must comply with relevant laws such as the Personal Information Protection Act when collecting, using, and providing customer information.

Article 9 (Receipt and Delivery of Marketing Information)

1. The Company may send advertising information related to the Service (events, promotions, new feature announcements, etc.) to Members through email, app push notifications, text messages, etc.
2. The Company obtains prior consent from Members before sending advertising information and complies with the following.
   • Confirmation of Member's prior consent to receive
   • Clear indication of sender information and advertising marks when sending
   • Separate consent verification from Members for sending advertising information at night (9 PM to 8 AM the next day)
   • Immediate cessation of sending when a Member indicates refusal to receive
3. Members may refuse to receive marketing information at any time through settings within the Service or through the unsubscribe link in received messages, and the Company processes this in accordance with relevant laws such as the Information and Communications Network Act.
4. Even if a Member does not agree to receive marketing information, essential notices for service operation (changes to terms, payment-related notices, security-related notifications, etc.) may still be sent.

Article 10 (Third-Party Service Terms)

This Service integrates with various third-party platforms. By using the Service, Members agree to the terms of service of the following platforms when using related features.

• Meta (Threads/Instagram): When using Threads or Instagram-related features, Members are subject to Meta's terms of service.
• X (Twitter): When using X-related features, Members are subject to X Corp's terms of service.
• OpenRouter: When using AI content generation features, Members are subject to OpenRouter's terms of service (https://openrouter.ai/terms).

Members are responsible for checking and complying with each third-party platform's terms of service. The Company is not responsible for problems arising from Members' violations of third-party platform terms.

Article 11 (Intellectual Property Rights)

1. The intellectual property rights of all content included in the Service, such as software, designs, text, graphics, and logos, belong to the Company or the relevant rights holder.
2. Members may not reproduce, distribute, modify, sell, or lease part or all of the Service without prior permission from the Company.
3. The rights to content created by Members through the Service belong to Members, but the Company has the right to use such content for the purposes of service operation, promotion, and improvement (anonymized when improving AI algorithms).

Article 12 (Payment and Billing)

1. The Company may provide some services for a fee, and the content, fees, and payment methods of paid services shall be announced separately.
2. When Members use paid services, payment is made through a payment processor (Stripe), and the Company does not directly store sensitive payment-related information.
3. The Service operates on a credit-based system. By purchasing credits, you agree to the following.
   • Pay all fees associated with use of the Service
   • Provide accurate billing information
4. Credit System
   • Some AI features are provided based on credits, and credits are reset monthly according to the subscription plan.
   • Unused credits are not carried over.
   • Credits included in subscriptions have no cash value, cannot be transferred, and are provided only as in-service usage rights.
5. The Company may change plan prices, included credit quantities, credit deduction amounts per feature, and unit prices of additional or excess credits through prior notice.
6. When upgrading to a higher plan, the change applies immediately, and a prorated difference calculated at the time of change may be billed. Downgrading to a lower plan, switching to the Free plan, or canceling a subscription will be applied on the next renewal date unless otherwise specified.

Article 13 (Withdrawal of Subscription and Refund)

1. Members may withdraw their subscription within 7 days from the date of paid service purchase or the date the service becomes available for use.
2. However, withdrawal of subscription may be restricted in the following cases.
   • Cases where AI credits have already been used to generate content
   • Cases where the provision of digital content has commenced
   • Cases of content individually produced according to the Member's order
3. The Company refunds the amount already paid within 3 business days from the date of receiving the withdrawal of subscription.
4. Refunds are made in principle by the original payment method, and processing periods may vary depending on the payment method.
5. Used AI credits, started or completed content generation, and excess usage are not refunded, except as required by relevant laws or in cases of overcharging due to the Company's fault.
6. Additional credits purchased may be eligible for refund only if a refund is requested within 7 days from the date of purchase and the credits have not been used at all.
7. When a usage contract is terminated due to a Member's violation of terms, misuse, or fraudulent use, refunds for used resources and remaining usage rights may be limited within the scope permitted by law.

Article 14 (Service Use Restriction)

1. If a Member violates the obligations of these Terms or interferes with the normal operation of the Service, the Company may take measures such as warnings, account suspension, or contract termination.
2. The Company may restrict service use in the following cases.
   • Cases where service use fees have not been paid
   • Cases of providing illegal programs, interfering with operations, hacking, distributing malicious code, etc.
   • Cases where the account is suspended or restricted on a linked SNS platform

Article 15 (Limitation of Liability)

1. The Company is not responsible if it cannot provide the Service due to force majeure such as natural disasters, war, suspension of services by telecommunications operators, or hacker attacks.
2. The Company is not responsible for service use disruptions caused by the Member's reasons attributable.
3. Liability for AI-Generated Content and Automation Features: The Company is not responsible for content generated through AI, the operation process and results of automation features within the Service (including automatic publishing), or any damages arising from service use (e.g., SNS account suspension, disputes with third parties, defamation, copyright infringement, etc.). Members bear all responsibility for reviewing, posting, or using content generated through the Service or processed through automation features.
4. The Company is not responsible for Members not obtaining expected revenue from using the Service or for damages caused by data obtained through the Service.

Article 16 (Service Availability)

While we strive to maintain high availability, the Service may be temporarily unavailable due to maintenance, updates, or technical issues. Uninterrupted access to the Service is not guaranteed.

Article 17 (Protection of Minors)

1. Users under 14 years of age cannot subscribe to the Service.
2. Consent from a legal representative is required for minors aged 14 or older and under 19 who wish to use paid services.
3. Contracts of minors concluded without the consent of a legal representative may be canceled by the minor themselves or the legal representative.
4. When a minor requests cancellation of payment, the Company processes it according to relevant laws after verifying the legal representative.

Article 18 (Consumer Damage Compensation and Complaint Handling)

1. The Company strives to reflect legitimate opinions or complaints raised by Members and to compensate for damages.
2. The Company processes complaints and opinions submitted by Members with priority. However, if prompt processing is difficult, the Company will immediately notify the Member of the reason and processing schedule.
3. Members may apply for damage relief related to service use to the following institutions.
   • Korea Consumer Agency (www.kca.go.kr / 1372)
   • Electronic Commerce Mediation Committee (www.ecmc.or.kr / 1661-5714)
4. Member damage compensation related to electronic commerce disputes arising between the Company and Members follows the 'Consumer Dispute Resolution Standards' (Fair Trade Commission notice).

Article 19 (Data Processing upon Closure/Termination of Contract)

1. When a Member terminates the service use contract or when a Member ceases operations, the Company destroys Member information without delay, except for information subject to retention obligations under relevant laws.
2. When the Company terminates the Service, the Company will provide advance notice to Members 30 days before termination and destroy personal information being retained.
3. Personal information being outsourced is requested to be immediately recovered/destroyed by the trustee.
4. Upon service termination, Members will be provided with a period (minimum 30 days) to download their personal data.

Article 20 (Contract Termination and Membership Withdrawal)

1. Members may terminate the usage contract at any time through the 'Withdraw Membership' feature within the Service.
2. Upon membership withdrawal, the Member's personal information is processed according to the Company's Privacy Policy and is retained for a certain period according to relevant laws before being destroyed. Linked SNS account information and access tokens are immediately deleted.
3. If a Member violates these Terms or causes serious disruption to service operations, the Company may terminate the usage contract without prior notice.

Article 21 (Privacy Protection)

Your privacy is important to the Company. Please review the Privacy Policy to understand how the Company collects, uses, and protects your information.

Article 22 (Dispute Resolution and Governing Law)

1. These Terms are governed by the laws of the Republic of Korea.
2. In the event of a dispute related to these Terms and service use, both parties shall make efforts to resolve it through mutual consultation.
3. If not resolved through consultation, the dispute shall be resolved in accordance with the laws of the Republic of Korea, and the court of jurisdiction shall be the court having jurisdiction over the location of the Company's headquarters.

Article 23 (Contact)

If you have any inquiries or complaints related to service use, please contact us at the following.

• Email: [email protected]
• Company: Yeomyeonggeori

Article 24 (Effective Date)

• Announcement date: May 8, 2026
• Effective date: May 8, 2026